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Q: How do I start?A: Simply fill out our free quote form on the website or give us a call. We’ll get back to you quickly with a personalized quote.
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Q: What does Scooper Squad Windsor do?A: We provide professional pet waste removal services for every yard cleaning need. Choose from twice weekly, weekly, every other week, monthly, or one-time cleanup services. Our goal is to keep your yard clean, fresh, and safe for your pets and family!
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Q: What if I have multiple dogs?A: No problem! We adjust our pricing based on the number of dogs to ensure fair service. There’s an additional $5 fee per dog per visit.
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Q: How do I know when the job is done?A: After completing the service, we can take photos of your yard and send them to you via SMS if requested. Please note that standard messaging rates may apply.
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Q: What if I don’t want you to access my backyard?A: No problem! You can provide access instructions in the form (e.g., gate codes, yard access) or be present during the scheduled service.
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Q: How do you dispose of the waste?A: We double-bag the waste, tie it securely to contain odor, and place it in your garbage bin. If you'd prefer, we can take the waste away at no extra cost—just let us know when booking!
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Q: Can I receive pictures of my yard after cleanup?A: Yes, we can send you pictures via SMS after cleanup. However, please note that standard carrier fees may apply depending on your phone plan. Let us know if you'd like this service when booking.
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Q: Do you provide yard deodorizing services?A: Yes! Our eco-friendly yard deodorizing spray eliminates lingering odors and is safe for pets, children, and plants. You can add this service for just $10 per application.
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Q: What if I miss a scheduled service?A: If we’re unable to access your yard due to locked gates, aggressive pets, or other barriers, we reserve the right to charge a $10 trip fee. You can reschedule with at least 48 hours’ notice to avoid additional fees.
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Payment and PricingQ: How much do your services cost? A: Pricing starts at: Twice Weekly: $15 per visit Weekly: $15 per visit Every Other Week: $15 per visit Monthly: $25 per visit One-Time Cleanup: $45 per visit Add yard deodorizing spray for $10 per application.
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Q: How do I pay for services?A: Payment can be made in advance via cash or online payment. We recommend prepaying before your service date to avoid any issues. If paying cash, you may also pay on the same day before the cleanup begins.
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Q: Do you work in all weather conditions?A: We work in most weather conditions, except during severe storms or unsafe weather. If we need to reschedule, we’ll contact you as soon as possible.
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Q: Do you clean during winter?A: Yes, we operate year-round! However, snow and ice can make waste harder to locate. We recommend keeping a clear path in the yard for the best results.
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Q: Is your service safe for my pets?A: Absolutely! We use pet-safe equipment and products. Your pet’s safety and comfort are our top priority.
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